All South 2017


A LITTLE SAND BETWEEN THE TOES....TAKES AWAY THE CREDIT WOES.



Hosted by NACM Tampa

Education Topics & Speakers

Keynote Speaker

NACM Tampa is proud to announce Kostya Kimlat will be our Keynote Speaker


Mr Kimlat will be speaking on "Think Like a Magician"


Discover the secrets of perception that master magicians have been using for centuries. Learn powerful principles of communication that will transform the way others perceive you and your business.

Kostya Kimlat is known as “the business magician” — a world-renowned speaker, entertainer and author of the forthcoming book, Think Like A Magician. Kostya has presented his sophisticated brand of magic for thinking audiences in over 200 cities on 5 continents. In 2006, Kostya was the youngest magician to appear on the cover of MAGIC Magazine — a leading industry publication. As an entrepreneur, Kostya founded See Magic Live, which trains and books magicians for events across the country.  His company’s local team has served as the magicians for the NBA’s Orlando Magic since 2010. On stage, for corporations like NASA and GE, Kostya unravels centuries old principles of perception and secrets of communication, empowering people to be more effective in their business and every day lives.  Most recently he amazed the famous Vegas duo, Penn & Teller, on their hit CW TV show, “Penn and Teller: Fool Us.”




**Tuesday's Luncheon Speaker**


Dr Nair will be bringing copies of his book for purchase and will be doing a book signing.

Ranjit Nair Ph.D.


Developing Emotionally Intelligent Teams


Developing and harnessing the emotional intelligence of your team is essential to win, thrive and win again for any organization, institute or company. By 2020, 50% of workforces will be made up of Millennials and even more unprecedented is that these workforces will have 5 different generations working under the same roof. It is indisputable that we all want to see success and experience it because we all want to perform well. The cornerstone of such high performance is intelligent and good decision making. Therefore, to really and truly succeed time and time again, we must possess a high level of emotional intelligence (EQ). In this thought-provoking, interactive, high-engaging talk, Dr. Nair discusses the process of recognizing, managing, and appropriately leveraging emotions within yourself and with others.

  • What is Emotional Intelligence?
  • What it means to be emotionally literate.
  • How can we identify the 7 emotions and 5 competencies of emotional intelligence?
  • How can we process ourselves and others through an emotional experience without getting stuck?
  • How can we become aware of our emotional “makeup” and the impact it has on our ability to influence others?
  • What can we do to minimize and eliminate negative emotions?
  • How do we build meaningful, lasting and fruitful relationships with safety and trust as the foundation?
  • Identify and unleash the 7 Ways to Create Emotionally Intelligent Teams



Guest Speakers


Brian Jackiw and Tom Fawkes, Goldstein & McClintock, LLLP


Social Media for the Credit Professional: Benefits and Pitfalls


The rise of social media as a tool for communication, information sharing and entertainment over the past five years has been nothing short of breathtaking, and businesses have embraced social media as a sales tool, particularly in the business-to-consumer segment. While many consider social media to be the exclusive province of the sales department, that viewpoint overlooks the multitude of benefits that social media savvy can bring to the credit professional. This presentation will focus on the most common benefits of social media, as well as several potential legal pitfalls that, if not appropriately addressed upfront, can result in substantial legal liability to your enterprise.







Nancy Laine, Co-Founder & President of Project Transition USA


“Linked-IN for Credit Managers: Connecting World Leaders with Worldwide Opportunities”


After attending these two informative talks, you will know more than 98% of the 450+ Million professionals on LinkedIN -- by far the wealthiest, most influential online business community today. This will be a huge advantage whether your goal is to enhance your credibility as an expert in your field, find a rewarding new career, or attract top-notch talent as an employer.







Wanda Borges with Borges & Associates LLC


Tricks and Traps of Credit Applications


From the moment a potential customer approaches your company seeking credit and other terms, the diligent credit executive must be ever mindful of the multiple functions that can be performed by a well-drafted credit application. A credit application is not only a useful source of information for evaluating the prospect's credit, but also provides a wealth of information that can be used to collect your company's claim from a customer that later hits dire financial straits. This program has been created to highlight the tricks a credit executive can use to enhance its credit application, including the means by which a credit application can become a binding contract containing favorable terms and provisions to your company that can result in the ultimate recovery of your company's claim. The program will also focus on the impact of various laws, such as common law contract law, ECOA, FCRA, the UCC and what traps are waiting to snare the unwitting credit executive.







Diana Crowe, Manager, Business Development with IAB Solutions LLC


The Game of Dispute Resolution


Our customers are throwing more and more curve balls at us every day. What are some of the ways we can get all of our team out of spring training and playing at their best on the field in order to bring home a win for our organizations? In this session, we will discuss how we can adjust the way we look at the game of dispute/deduction resolution and review strategies to help us make it through the 7th inning stretch. What are some of the obstacles that stand in our way and what can we do to strengthen our position on the field?


Bridging Communication Gaps


Everyone knows communication is important, essential even, to success in their job and personal lives. Understanding and closing the gap between WHAT we say and HOW we say it, contributes to our overall effectiveness when we interact with others. We’ll also discuss tips and challenges of bridging the gap between “modern” personal methods (texting, Twitter, Facebook) to “old school” professional (letters, emails, presentations, reporting.)







Bruce S. Nathan, Partner with Lowenstein Sandler LLP


Spotting and Reacting to Warning Signs of Financially Distressed Customers: Dodging the Bankruptcy Bullet


Credit executives often deal with financially distressed customers at risk of bankruptcy sometime in the future and grapple with when they should be taking steps to manage and reduce exposure. This is particularly the case now with the risk of increased interest rates and when significant sectors of the U.S. economy, such as retail, are facing financial distress. This program will first cover the early warning signs characterizing troubled companies at risk of a future bankruptcy filing and the available sources of information from which credit executives can learn of these warning signs. Numerous examples will be discussed and recent case studies will be presented to show how all these warning signs accumulate and point toward the inevitable. There will also be a review of the questions to ask and information to obtain from what might be financially distressed private companies. Credit executives will then learn how they can use this information to negotiate for protection from the risk of nonpayment or otherwise utilize the multiple available legal and risk mitigation tools that would enable them to reduce or terminate terms and enhance the likelihood of payment of claims from struggling customers. Audience participation will be encouraged.







James R. Vann with Vann Attorneys at Law


North Carolina Lien Law Update


Knowing how to protect your lien rights is an important aspect of getting paid. We will discuss the changes to the North Carolina Lien Law, case law which clarifies your rights and 3 take-away idea to apply to your business today regarding lien rights.


Personal and Professional Development Strategies


Discover how to create and set achievable personal and professional goals to improve the life you’ve always wanted. We will discuss 5 steps to improve your quality of life as you work to achieve your goals.







Gina Calabrese-Sylvester CMP, CGA Executive Vice President of NACM Tampa


The NACM Database & Portfolio Risk Analysis: Validate Your Process & Prove Your Value


NACM’s revamped tool, the Portfolio Risk Analysis, is one of the best ways to benchmark your performance. Easily compare your risk class distribution against your industry group, your industry and the entire participating NACM member base. Find out how to use this valuable tool to better target risk, improve your relationship with sales, reduce delinquency, and even share with upper management how well your organization is performing. During the session we will also review other tools; Account Monitor Service, Non-Member Credit Reference, Trade Profile Report, Industry Analysis Report and more. We will provide insight into how this unique member-owned database has grown as well as where we are headed. Join us and your fellow NACM members to learn more about these time-saving features and other enhancements.







Jonathan Feldman, CFA with Perlman Bajandas Yevoli & Albright, P.L.


Complex Collection Efforts


Obtaining a judgment against a defaulting customer and collecting upon that judgment are two different things. Collection can become a difficult and expensive process. The program will briefly review the judgment collection process and discuss various strategies and when to employ them. Ultimately, understanding this process will help credit executives in underwriting existing and future deals.







Jerry M. Martin, Attorney with the Law Office of Jerry M. Martin


Tennessee Lien Law


Tennessee lien law is fraught with dangers, toils and snares. There are numerous notice requirements and strict deadlines by which those notices must be promptly served. This session will focus on the two prime reasons that cause contractors and suppliers to lose their lien rights. Failure to timely serve a notice of nonpayment or to timely respond to a notice of completion will leave a contractor or supplier without any recourse to utilize the lien law to collect the monies rightfully owed them. The Tennessee lien law can be an effective tool for collection of accounts, if used properly.


Show Me the Money


Closing the sale, while important, is not the end of a transaction. No business can survive without the timely and efficient collection of its accounts. The focus on collecting accounts cannot wait until those accounts are past due. Effective collection starts with the proper vetting of customers and obtaining the necessary paperwork before the first good is sold or service is provided. Learn about the types of customers to avoid and effective provisions, terms and conditions in credit applications.







Matt Fluegge, ETA, CPP - Executive Consultant/National B2B Sales Manager/NACM-UTA Credit Card Acceptance Program with Vantiv


Credit Card Surcharge Rules and Fee Reductions


Credit card acceptance and substantial fees have become common making it important for B2B merchants to evaluate their credit card acceptance program. This presentation will…

  • Review the credit card networks’ surcharge rules
  • Discuss how merchants can surcharge in compliance with the network rules
  • Explain how B2B merchants can significantly reduce their credit card processing fees whether surcharging or not







Barry Kalmanson P.A.


Overview of Florida’s Construction Lien Law


  • I. General Scheme of Florida’s Construction Lien Law
  • II. Lienable Services & Materials
  • III. Who is Entitled to a Construction Lien in Florida?
  • IV. Compliance with Florida’s Construction Lien Law
  • V. Bonded Projects
  • VI. Release and Waivers of Lien
  • VII. Perfecting a Claim by Filing a Lawsuit
  • VIII. Recovery of Attorney’s Fees and Costs
  • IX. Disciplinary Action & Criminal Penalties

Panel Discussion



  • The Honorable Catherine Peek McEwen, United States Bankruptcy Judge, Middle District of Florida - Tampa Division
  • Wanda Borges with Borges & Associates LLC
  • Bruce S. Nathan, Partner with Lowenstein Sandler LLP


Bankruptcy: A View from the Bench and the Bar


Twelve years have elapsed since the passage of the Bankruptcy Abuse Prevention and Consumer Protection Act (BAPCPA) which introduced extensive changes to the Bankruptcy Code. Since then, practitioners have tackled a myriad of issues where debtors and creditors have sought to obtain rulings in their respective favors. The speakers will first discuss the risk of doing business with a debtor in chapter 11 that has not obtained bankruptcy court approval of financing or use of the cash proceeds of a secured lender’s collateral as a result of the 11th Circuit Court of Appeals decision in the Delco Oil case. There will also be a discussion of the significant rulings on goods sellers’ reclamation rights, priority claims for the value of the goods a debtor had received within 20 days of bankruptcy, and defenses to preference claims. The issues arising with respect to involuntary bankruptcy petitions and the pro’s and con’s of joining in an involuntary petition will also be discussed. The speakers will then discuss the Midland Funding vs Johnson case, where the United States Supreme Court will be deciding whether a debt collector violates the Fair Debt Collection Practices Act by filing a proof of claim for an unenforceable claim based on the passage of the statute of limitations. Next, the speakers will tackle the recent litigation over consignment claims in the Sports Authority chapter 11 case. The speakers will also discuss the impact of the local Bankruptcy Court rules on trade creditor rights, such as the ability to be approved as a critical vendor, as well as other hot issues of interest to trade creditors. This session promises to be lively, and participation from the audience will be encouraged.

© Copyright NACM ALL-SOUTH 2017

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